Flash is an old browser technology that sometimes needs some attention to work.
Don't worry, I'll help you get this working!

Make sure you have Flash installed:

Get Flash Now

If it still doesn't work - enable Flash Player in your browser:

For Google Chrome, copy & paste this in your Chrome URL:
        chrome://settings/content/flash
        and click this icon so it says "ask first":
                Still no luck in Chrome? click here

For Internet Explorer, click here.

For Internet Explorer on Windows 10, see click here.

     For Edge on Windows 10, see click here.

For Firefox on any OS, see click here.

For Safari on Mac OS, see click here.

For Opera, see click here.